HELP
Let’s get you watching.
Setup, account, and credit questions—without the guesswork.
I installed the extension. What next?
Open a supported Whatnot show in desktop Chrome, open the extension panel, sign in with Google, and choose Start. See the installation guide.
Why isn’t there a price?
The card may not have a supported identity or sufficient comparable sales. Raw candidates have no automatic valuation. A chart selection is comparison context, not proof of the card’s version.
Why did my balance change?
Start temporarily reserves a credit. The first useful result settles it. Pending credits may be released if no useful result arrives. Rejoining the same started broadcast does not use another credit.
Are reference targets price alerts?
They provide notices inside the active Pro workspace. They do not track current bids or send email, mobile, or unattended background notifications.
My account looks different here.
Check that the website and extension use the same Google account. If account information is unavailable, try again later; an unavailable balance is not a zero balance.
How do I update?
ZIP installations update manually. Follow the update instructions, reload the extension, and refresh your Whatnot tab.
Still need a hand?
Include your extension version and a description of the issue. Never send passwords or session tokens.